Terms and Policies

Data Protection and Privacy

Any personal information gathered on this site is for the express use of ClearLead Consulting. Your information will not be given to any third party except in the case of applications for current vacancies.

Our recruitment is handled by an agency on our behalf. Your details will automatically be forwarded to them to be used in connection with current or future vacancies.

Cookie Policy

ClearLead Consulting uses cookies so that we can provide the best experience for our users. Specifically, we use cookies for Page Tracking (Google Analytics).

We will not sell data about our users to any third party, but if you are concerned about third parties collecting information via cookies we recommend using a tool designed to control your cookie usage.

If you have any questions or concerns about this cookie policy, please contact ClearLead Consulting via our contact page.

Quality Policy

ClearLead Consulting Limited is fully committed to ensuring the delivery of a high-quality service to all our clients. It is our aim to establish and maintain a reputation as a leading provider of advice on energy, sustainability and environmental legal compliance, both in the UK and internationally.

It is our policy to:

Strive to meet and exceed our compliance obligations including customer expectations, statutory obligations and the requirements of interested parties.

Present a practical, business-orientated approach to our clients, involving them at each stage in the project and thereby establishing mutually beneficial long-term relationships and partnerships.

Set appropriate quality objectives and targets as part of our Integrated Management System (IMS) which meets the requirements of ISO 9001:2015.

Develop and foster a culture in our management system that promotes continuous improvement in our business to enhance quality, performance and customer satisfaction.

Understand the risks and opportunities that need to be addressed to give assurance that the management system can be effective in achieving these objectives.

Ensure adequate financial, physical and human resources are committed by the company to allow staff to undertake their duties regarding quality matters, including for the continuous professional development of our staff.

Continuously evolve our services to ensure we meet our client’s future requirements, and adapt processes and procedures to ensure that changes are fully adopted.

Environment & Sustainability Policy

ClearLead Consulting Ltd is fully committed to promoting good environmental and sustainability practice within our own organisation and that of our clients and partners. Our aim is to play a proactive role in contributing to sustainable development where we have influence.

Furthermore, we recognise that in undertaking our work we have potential environmental impacts and therefore we have a duty to ensure that we proactively manage these to protect the environment and prevent pollution.

It is our policy to:

Use leadership to create an organisational culture which integrates environmental and sustainability into our everyday activities, working environment and business processes.

Identify potential environmental and sustainability issues and impacts and assess key risks and opportunities to prioritise those requiring action as part of our objectives and targets.

Understand the needs and expectations of our stakeholders and interested parties and communicate with them in a transparent and ethical manner, including communicating the requirements of this policy.

Ensure continuous improvement in our integrated management system to enhance environmental and sustainability performance.

Meet all applicable compliance obligations including environmental legislation and the expectations of our interested parties, including customer’s expectations.

Develop our employees to ensure that they are fully aware of the environmental and sustainability issues to be considered as part of our project delivery.

Manage our office activities to source materials sustainably, minimise waste generation, maximise recycling and use of resources efficiently.

Minimise the carbon emissions related to transport through minimising business travel, using public transport as a first choice and facilitating home working where appropriate.

Support local communities through providing work experience placements, sourcing locally for relevant products and services and supporting charitable causes.

Work with our clients and partners to ensure that sustainability is embedded within the projects we deliver.

Adequate financial, physical and human resources are to be committed by the company to allow staff to undertake their duties regarding environmental and sustainability matters.

Health, Safety and Wellbeing Policy

ClearLead Consulting Ltd is fully committed to protecting the safety, health and wellbeing of all employees. Our health, safety and welfare policy is to:

Prevent accidents and cases of work-related ill health by managing the health and safety risks in the workplace. This will be done through the completion of relevant risk assessments and implementation of actions arising out of those assessments. Risk assessments will be reviewed when working habits or conditions change. We will work closely with clients, suppliers and contractors to ensure protection of health, safety and welfare.

As a minimum comply with applicable legal and other requirements. This will be done through the identification of relevant compliance obligations related to our health and safety hazards and keeping up to date with any changes. We will also regularly evaluate our compliance status against these requirements.

Provide clear instructions and information, and adequate training, to ensure employees are competent to do their work. Staff and subcontractors are given necessary health and safety information and provided with appropriate training and personal protective equipment. We will ensure that suitable arrangements are in place to cover employees engaged in work remote from the main company office.

Engage and consult with employees on day-to-day health and safety conditions. Staff will be routinely consulted on health and safety matters as they arise and also regularly consulted during team meetings and at annual Review meetings, or sooner if required.

Implement emergency procedures – evacuation in case of fire or other significant incident. A fire risk assessment has been completed and escape routes are kept clear at all times. Evacuation plans are tested from time to time and updated as necessary.

Maintain safe and healthy working conditions. A system is in place for routine inspections and testing of office infrastructure and equipment and for ensuring that action is promptly taken to address any defects.

Develop a productive workforce through encouraging healthy lifestyles and supporting staff to achieve a happy work life balance. This will be achieved through fostering an open and supportive culture where employees at all levels feel valued and empowered to contribute in achieving company goals, personal wellbeing and ultimately making a difference to our clients.

Ensure continuous improvement in our health and safety performance: This will be done through the implementation of an OHSAS 18001 compliant integrated management system (IMS) and the setting and reviewing of annual objectives and targets.

Our Health, Safety and Wellbeing Policy applies to:

All employees (including Directors), whether working in the UK or overseas;

Those potentially affected by ClearLead Consulting activities (including clients, suppliers and contractors);

All work activities, whether in the office, on-site or elsewhere;

All systems and places of work; and

All materials (including hazardous substances) and equipment used for, or encountered during normal work activities.

The health and safety law poster is displayed in our office. A first aid kit and accident book are also kept within our office.

The Directors have ultimate responsibility for health, safety and welfare and has day-to-day responsibility for ensuring this policy is put into practice with the assistance of a qualified Health and Safety Advisor.